Is the cost covered?
Many employers with extended health plans offer some coverage for Registered Clinical Counsellors. Check with your insurer. If it is, I write receipts with my registration number for you to submit for reimbursement.
Is what I tell you confidential?
Rest assured that all conversations you have with me are confidential. However, there are 3 conditions in which all counsellors are legally bound to break confidentiality:
If a child is at risk of being harmed
If you have a clear plan to hurt yourself or someone else
If your records are subpoenaed by a court
How long are the sessions?
The session are for 60, 90 or 120 minutes.
What is your cancellation policy? What if I'm sick?
You have up to 24 hours before the session to cancel your appointment without penalty. The full fee will be charged if you provide less than 24 hours notice unless there is an emergency.
What if Karen has to cancel?
If I have to cancel or change your session with less than 24 hours notice, you will get your next session free.